1.800.461.4883  
1. What is your check-in / check out policy?
  • Minimum Check-In Age is 18
  • Check-In Time is 2 pm
  • Check-Out Time is 11 am
    * Late check-outs can be arranged in advance but are not guaranteed (fee may apply)

 The registered Guest responsible for the room must provide a valid credit card in their name along with 1 piece of government-issued photo identification at the time of check-in.

At check in, the credit card will be pre-authorized for the room and taxes for the length of stay in addition to a minimum security deposit of $100.The pre-authorization hold will be released at check-out, however, please be advised that it can take up to 10 business days for the funds to be cleared by the credit card financial institution. In the unlikely event that the room is willfully or negligently damaged, the deposit will be withheld in full and applied to all repair and replacements costs. Should the costs exceed the $100 deposit, the full cost will be applied to the pre-authorized credit card. Upon departure you may pay by credit card, cash, or debit.

2. Are there any smoking rooms available?
Our hotel is a 100% smoke-free facility. Smoking is not allowed in any area of the hotel including guest rooms and public areas. This includes the use of vaporizers, electronic cigarettes, marijuana, tobacco and smokeless tobacco. A $200.00 cleaning fee will be applied if this policy is violated.

Smoking outside on our property is only permitted in the designated smoking areas.

3. Can I bring my pet?
It may be difficult to leave your pets behind. However, to respect the needs of all our Guests, we are a Pet Free hotel. We will be happy to assist you in making any arrangements that you may need to find temporary home for your pet during your stay. Service Animals are always welcome.
4. Where are you located?
We are located on the corner of Paris Street and Ramsey Lake Road. We are adjacent to Sudbury Health Sciences North which you can walk to. Across the street is Science North and Laurentian University is located only 5 minutes away. The Airport is located 40 minutes away.
5. Do you have any Elevators?
Our property does not have an elevator. We are only a two storey building, from the ground floor there are a total 15 stairs to access the second floor.
6. What is included with my room rate?
A hot breakfast is included with every room. We also have a lending library located in the Pauza Den, access to the Business Center, use of the Guest Kitchenette. Wireless Internet Access is free with every room.
7. Is the Hotel Accessible?
Yes. We have many rooms located on the first floor.  Handicap Equipment is available upon request at no extra fee.
8. Do you have a restaurant?
No. However, our kitchen prepares daily an assortment of freshly made items available for purchase in the Pantry. Such items include sandwiches, salads, healthy snacks, baked goods and other fare. The Pantry is conveniently located beside the front desk and is open 24 Hours a day.
9. Is there a Laundry Facility?
Yes. Our coin operated Guest Laundry room is open from 9 am – 9 pm. Valet laundry is also available from Monday to Friday.
10. Are you a Franchise?
We are very proudly locally owned and operated for over  30 years. The Travelway Inn exemplifies all that Sudbury Hospitality represents.
11. Is cooking allowed in the Guest rooms?
The safety of our Guests, staff, and property is extremely important to us.  Except for the appliances that the hotel provides, preparation of food in guest rooms by any type of cooking appliances is prohibited.  A minimum fee of $200.00 will be charged for cooking in a room, including, but not limited to crock pots, hot plates, toaster ovens, water heaters, rice cookers, combustible, open flame, barbecue grill, burners, heating appliance, or any other item intended for cooking.  Open fires, flames or cooking grills, either charcoal or gas, and fireworks are not allowed anywhere on hotel property. Our Guest Kitchenette located off the main lobby is available 24 hours for all registered guests to use and provides a microwave, toaster and toaster oven.

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